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Our Mission and Values

To be the most socially responsible, environmentally sound, and financially profitable Internet local foods subscription company in Western Pennsylvania.

We have developed values statements in three areas: People, Planet and Profits:

People:

  • We build customer relationships that extend beyond product purchases to include dialogue and information exchange.
  • We provide meaningful work, fair compensation, a spirit of teamwork and opportunities for growth for our staff.
  • We actively participate in our communities to address food security, human health and well being, environmental stewardship, and economic self-reliance.

Planet:

  • We adopt policies and practices that honor and sustain our natural world.
  • We use the most up-to-date information to reduce our impact on the environment.
  • We recognize our staff and suppliers for their efforts to protect the planet.
  • We make it easy for our customers to reduce their impact on the earth.

Profits:

  • We achieve profits by anticipating customers' needs and meeting their expectations.
  • We maximize profits by operating efficiently and effectively.
  • We value long-term profits over short-term gains.
  • We share our wealth with those who help create it.

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Our Community Commitments
At Isidore Foods, we believe that local is best. When you buy from us, you make a difference to your local community and the environment with every purchase. We care about safe and sustainable food production systems. We believe that easy access to healthy and wholesome food, ethical products and a clean environment is a basic human right. We buy the best products for our customers, favoring those that are local and wholesome.

Beyond our commitment to offer you excellent product quality, competitive prices, and great service, we make the following commitments.

Local Purchasing - We buy from local farms and businesses wherever possible. We seek to balance the needs and wishes of our customers with local market supply and identify whether products are sourced locally in our catalog. Buying local helps to improve our local community and reduces transportation-related impacts.

Environmental Leadership - We adhere to high standards of environmental performance and make ongoing efforts to minimize waste, save energy, conserve water, and reduce all forms of pollution.

Education and Information - We provide information on key issues related to our business to our customers, so that they can make more informed choices about the products they buy. In particular, we advocate for complete and accurate labeling of all food products.

Animal Testing and Factory Farming - We are against animal testing and factory farming. We do not knowingly buy products from suppliers that engage in these activities.

Marketplace Ethics - We strive to be open and honest about all aspects of our service and products. We honor all commitments and guarantees and resolve any disputes in a fair and expedient manner. We investigate, strive to eliminate and fully inform our customers of any health, safety, environmental or other hazards posed by the normal consumption or use of our products.

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